fedescataHi, my name is Federico Scatizzi, owner of the web site www.companyofcashmere.com.
In this audio recording I am glad to briefly present you our pure cashmere yarns, and I would like to show you the way to purchase them.
On our web page you can find pure cashmere yarns for hand knitting and to machine. These yarns are produced by some of the finest yarn specialized companies, such as Filati Biagioli Modesto, Cariaggi, LoroPiana, Filatura Papi, Natural Fantasy and many others.
We are traders, we are not manufacturers, our yarns come from stock made with companies specialized in cashmere processing. We buy small lots of yarn at very affordable prices and we can sell directly to the public or private wholesale, at prices up to a quarter of the normal price you would find in other stores. All our yarns are new, they are not remanufactured.
You may be wondering how all this is possible. I’ll try to explain it in a nutshell.
The producer of cashmere knitwear or clothing, usually buy in large quantities directly from manufacturers.
The yarn in excess inventories, generated by these companies once they finish setting up their own collection and production of clothing, is sold at prices far below cost prices, in fact at stock prices. This allows us to buy these stocks and put them back for sale to our customers in small quantities at a very exceptional price.
This means that every article and color of yarn is available on our website in very small amounts, sometimes less than a pound, and it is difficult to find the same article once it is finished.
For this reason we don’t provide color charts or samples, as it may happen that when you get the color cards or sample of that particular article of yarn, maybe the same article has already been sold.
The knitting yarns are divided into yarn in balls and yarn packages.
The yarns in balls have already been treated with water, that have already been washed, and can be directly processed. The balls are 50 grams and the price varies according to the article and the thickness of the yarn.
To view the catalog of yarns in balls for knitting, click on the corresponding category.
Knitting yarns on cones have not been treated with water. Nevertheless, it can work the grill directly. My advice is to wash the garment (vest, cardigan, scarf, and so on) when you’re done to achieve it. Garments made with these yarns may have a narrowing of one or two percent after the first wash. If you want advice on how to wash cashmere garments, please visit our blog, following the link at the end of every page on our website.
To view the catalog of hand-knitting yarns in cones, click knitting yarn in cones.
The machine yarns have mainly a value of 2/28000, to be processed on the machine at thinness 12 if they have one end, or thinness 7 if they have two ends, depending on the type of your machine. Sometimes you can find different thinness as well.
To view the catalog of yarns to work with the machine, click on yarn by machine.
Then clicking on the title, you will find all the data: fineness, colors, available quantity, price, and so on.
Money-back guarantee.
The guarantee covers the goods as described and does not cover damage caused during transport which is not directly assignable. The right to withdraw from the contract is guaranteed providing it is exercised within 10 days from receipt of the goods and on condition that the goods be returned (transport costs at your expense), after which time, the contract will be considered favourably and definitely concluded. Any costs and expenses borne will be withheld and the balance reimbursed to the purchaser. Should the goods not conform to the description, precise details of the defect or error must be notified within 2 days from receipt of the goods to be able to obtain a total reimbursement, without expenses or charges, and on condition that the goods be duly returned. It is obligatory to contact the vendor prior to sending back the goods. If (at any moment) you decide that you’re not satisfied with our products , please send an e-mail to info@companyofcashmere.com explaining the reason of your claim, and your intention to obtain the complete reimboursement.
How to make a purchase.
It’s very easy to buy in our website. We have chosen a particular kind of e-commerce software, that makes your purchase extremely simple. It offer a clear procedure that leads you through the steps of your purchase. You will see how it will be simple to buy a product at “Company of Cashmere”.
Once you have found your product, let’s insert the quantity, and where required, select the color (using the table in the model page), then click on Add to Cart button. After that, you will see a wizard that will lead you through some steps to follow in order to complete your order.
Please, be sure that your address is exact and complete, ready for shipment.
How to make a payment
You can pay using your credit card, or by bank wire. We suggest to use credit card, as it is more comfortable, faster and it protects your purchase.
Credit Card payments
We have chosen Paypal to manage online payments. In this way you are protected by the most secure and famous payment method in the world.
You are not requested to have a Paypal account (but you can get one if you wish), you can pay using your credit card (VISA, Mastercard and American Express) or using a prepaid credit card.
Payment by Bank Wire
You can choose also the “Bank Wire” payment method. You can choose it when you checkout, you have to insert your personal informations, including your shipping address and your telephone number (for further communications if necessary) . After confirming your order, you will receive the bank info by e-mail. Once you have completed the bank wire payment, please advise us by e-mail at buy@companyofcashmere.com adding the CRO number of bank wire payment, and if possible, include a scanned copy of the payment (bank receipt).
For further payment methods, please contact us prior to order, at buy@companyofcashmere.com.
Shipment
We ship your order once we receive the payment, by Poste Italiane (Italian mail service) or TNT Express Courier.
Shipping To European Community countries
Deliveries to EU countries are made by TNT Global Express, and the delivery will be made within 2-3 business days. Deliveries to EU countries do not have additional costs or customs fees.
Shipping non-EU countries
Shipments are made by the Italian Mail “Poste Italiane” or TNT Express Courier; please read carefully the shipping terms below.
Shipping with Italian Mail “Poste Italiane” Shipments made by Poste Italiane are exempt from customs fees and charges, and are carried out under the following conditions:
– Shipments by air (air mail) are delivered in approximately 7-10 business days from date of shipment.
– Ground Shipments (Standard Shipping) are delivered in 20 working days from date of shipment
Shipments made by TNT Global Express are delivered in a maximum of 5 working days from date of shipment, but requiring the payment of customs fees and charges.
Unfortunately, most countries do not make public their customs charges, and we can not calculate the costs that you incur if you choose this type of shipment.
Customs charges have different costs depending on the country of destination, usually is around 4-7% of the total cost of the goods (this percentage is not defined and may vary according to customs laws of the destination country).
You can calculate shipping costs prior to checkout. Go to your shopping cart after having entered the product of your choice, enter a zip code and / or select your country of residence in the table “Estimate Shipping and Tax” and click on “Get a Quote”, select the shipping method preferences and proceed to checkout.
Refund and Reimbursement
In case of refund, you have to send back the products (at your load, we’ll call this). With the refund, contract shall be considered favorably and finally concluded by deducting any costs and expenses incurred.
If instead we simply send the wrong item, please contact us within 2 days after receiving the package, writing at customer@companyofcashmere.com clearly showing the defect and/or the error, you are entitled to full reimbursement, without any charges after return of the sent item.
It is required to contact the seller before you return the goods.
